Experiences


Solution Engineer

TransPerfect | Warsaw, Poland

  • Developed interactive dashboards in Tableau and Power BI to visualise KPIs and support business decisions.
  • Collaborated with finance/support teams to analyze transactional behavior and identify patterns related to billing flows and payment performance.
  • Developed SQL queries to extract and analyze billing and transactional data, supporting financial reporting.

Geospatial Data Specialist

Cognizant Technology Solutions | Krakow, Poland

  • Performed routine data quality checks by validating data freshness, completeness, and anomaly detection across large datasets
  • Liaised with vendor data contacts to validate missing fields, resolve discrepancies, and improve consistency across large datasets
  • Conducted geospatial data analysis using SQL and GIS tools, improving mapping accuracy for Google Maps.

Junior Data Analyst

Accenture Poland | Krakow, Poland

  • Monitored key financial performance indicators (refunds, dispute flags, and transaction anomalies) to support risk assessment and improve data accuracy.
  • Assisted in designing and evaluating A/B tests to assess the impact of data-driven changes on system performance.
  • Used statistical methods to identify unusual patterns in billing-related data and support root-cause investigations
  • Built dashboards visualizing billing and payment performance KPIs for cross-functional stakeholders.
  • Documented SQL queries(Big Query), analytical logic, and insights to maintain transparency and reproducibility across teams

Technical Support Engineer

Turk Telekom ASSISTT | Diyarbakir, Turkey

  • Delivered exceptional IT support, troubleshooting and resolving technical issues related to network hardware, internet, and television services.
  • Managed and updated system documentation, contributing to the improvement of internal processes and knowledge bases.
  • Provided on-call support (70+ calls daily) during off-business hours, ensuring continuous service availability and customer satisfaction.