Experiences
Solution Engineer
TransPerfect | Warsaw, Poland
- Developed interactive dashboards in Tableau and Power BI to visualise KPIs and support business decisions.
- Collaborated with finance/support teams to analyze transactional behavior and identify patterns related to billing flows and payment performance.
- Developed SQL queries to extract and analyze billing and transactional data, supporting financial reporting.
Geospatial Data Specialist
Cognizant Technology Solutions | Krakow, Poland
- Performed routine data quality checks by validating data freshness, completeness, and anomaly detection across large datasets
- Liaised with vendor data contacts to validate missing fields, resolve discrepancies, and improve consistency across large datasets
- Conducted geospatial data analysis using SQL and GIS tools, improving mapping accuracy for Google Maps.
Junior Data Analyst
Accenture Poland | Krakow, Poland
- Monitored key financial performance indicators (refunds, dispute flags, and transaction anomalies) to support risk assessment and improve data accuracy.
- Assisted in designing and evaluating A/B tests to assess the impact of data-driven changes on system performance.
- Used statistical methods to identify unusual patterns in billing-related data and support root-cause investigations
- Built dashboards visualizing billing and payment performance KPIs for cross-functional stakeholders.
- Documented SQL queries(Big Query), analytical logic, and insights to maintain transparency and reproducibility across teams
Technical Support Engineer
Turk Telekom ASSISTT | Diyarbakir, Turkey
- Delivered exceptional IT support, troubleshooting and resolving technical issues related to network hardware, internet, and television services.
- Managed and updated system documentation, contributing to the improvement of internal processes and knowledge bases.
- Provided on-call support (70+ calls daily) during off-business hours, ensuring continuous service availability and customer satisfaction.